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Tracking Down Problems in Zen Cart. Basic Troubleshooting.

Zen Cart

Zen Cart

Recently I decided to change the way categories are displayed on my gifts website and, with an FTP client, removed the files that run BetterCategories.

Unfortunately Zen Cart would only display a white blank page and return a 500 error. I knew the server was working as this blog and my images were being served correctly so it was obviously a problem with a file I had removed by mistake.

But which file?

Fortunately I discovered a handy troubleshooting file on the Zen Cart website. Following the instructions I discovered a missing file from Image Handler that prevented the website from working. I uploaded the file and now its back again. Phew!

Handy tip: When you use a Zen-cart mod save a copy of the mod in a directory on your PC. I have a folder called zencartmods so I know which modules I am using and can easily find any missing files.

Back to designing my christmas look.